Starbucks s Organizational Culture, Leadership, And...

Assignment 1: Starbucks’ Strategy Kitwana Abercrumbie Dr. David Wells MGT 500 Modern Management April 15, 2017 Starbucks is the world’s leading place to grab a cup of coffee, and the number one company worldwide in the food service industry. Although it is an American company, it is also the premier roaster and retailer of specialty coffee in the world. Thanks in part to strong global sales, Starbucks was recently named by Fortune as one of the World s Most Admired Companies . Through its unwavering commitment to excellence and guiding principles, Starbuck s has been able to become a blueprint for organizational culture, leadership, and management traits. Suggest the key elements of Starbucks’ organizational culture†¦show more content†¦Lastly, Starbuck s has developed a culture of openess. Initially, employees had a fear of speaking up to their superiors. To address this issue, former Starbucks President Behar introduced open forums to encourage employees to ask questions and communicate with superiors. Through this feature of its organizational culture, Starbucks empowers employees and facilitates innovation. A successful organizational culture needs consistency. Management must remain consistant with exhibiting the key elements of the Starbucks culture which has permeated all aspects of its business. They must practice outstanding communication, hire diversely, and encourage both employees and customers to address their problems and concerns without the fear of confrontation or retaliation. Assess the effectiveness of Starbucks’ management decisions in providing innovative offerings for its customers (e.g., WiFi, style of coffee, etc.) in order to achieve its current competitive marketplace advantage. Provide support for your rationale. Advances in technology drive competition and help innovative companies gain market share (Daft, R. 2012). Starbucks management has been very effective in providing innovative offerings for its customers while also achieving its current marketplace advantage. Although Starbucks is one of the strongest brands in the business, the company is constantly proving that even when you re at the top you can always look for ways to improve. The companyShow MoreRelatedStarbucks and Leadership Traits Essay1659 Words   |  7 Pages One statement made by Starbucks on the structure of leadership is through our unwavering commitment to excellence and our guiding principles, we bring the unique Starbucks Experience to life for every customer through every cup† (Starbucks, 2013).). Starbucks has been a leader in the beverage industry since the 1980’s; yes Starbucks opened before that but did not start to control the industry until the 80’s. 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